COMPANY RECORD 339 / SHOPPING
Macy's

Customer Service Number
TOLL-FREEMacys.com customer care
↳ United StatesDaily 8 am–10 pm Eastern
Company source ↗Source checked
Toll-free in the listed calling region. Mobile airtime or international charges may apply.
01 / CONTACT OPTIONS
Choose the right route.
Locate a suitable Macy's contact for department store retailer selling apparel, beauty, and home products, then check the source beside that route. For a missing shipment, compare the order status with the carrier tracking first.
02 / A LITTLE PREPARATION
Make the next step count.
Credit accounts, furniture and mattresses have separately labelled contacts on the official page.
- For a missing shipment, compare the order status with the carrier tracking first.
- Keep your order confirmation and the item code together before making an enquiry.
- Only share sensitive information after confirming you are speaking to the company through a trusted channel.
03 / READER EXPERIENCE
After the conversation.
Reviews describe individual experiences. They are not a prediction of the service you will receive.
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